Privacy Policy

Burritos Alinstante privacy policy

Effective Date: May 22, 2026

Burritos Alinstante (“Burritos Alinstante,” “we,” “our,” or “us”) values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our website, mobile application, online ordering platform, loyalty program, and related services (collectively, the “Services”).

By accessing or using our Services, you agree to the practices described in this Privacy Policy.

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1. Information We Collect

We may collect information directly from you, automatically through your device, and from third-party service providers.

Information You Provide

When you use our Services, place an order, create an account, enroll in our loyalty program, contact us, or otherwise interact with us, we may collect:

* Name

* Email address

* Phone number

* Delivery or billing address

* Account login credentials

* Payment information

* Order history and preferences

* Loyalty and rewards activity

* Customer support communications

* Marketing preferences

Payment Information

Payments may be processed through third-party payment processors and service providers, including Toast and related partners. We do not store complete payment card numbers on our own servers. Payment information is handled securely by authorized payment providers in accordance with applicable industry security standards.

Location Information

With your permission, we may collect approximate or precise location information to:

* Identify nearby restaurant locations

* Facilitate delivery services

* Improve user experience and app functionality

You may disable location access through your device settings; however, some features may not function properly.

Automatically Collected Information

When you use our Services, we may automatically collect:

* Device type and operating system

* Browser type

* IP address

* App activity and usage data

* Crash reports and diagnostics

* Cookies and similar tracking technologies

* Mobile device identifiers

Analytics and Advertising

We may use analytics and marketing tools provided by third parties to better understand how users interact with our Services and to improve performance, functionality, and customer experience.

These providers may collect information about your interactions with our Services and other websites or apps over time.

2. Loyalty and Rewards Program

If you participate in our loyalty or rewards program, we may collect and use information related to your participation, including:

* Purchase history

* Rewards earned or redeemed

* Visit frequency

* Order preferences

* Promotions or offers used

* Rewards account activity

We use this information to:

* Administer and manage the rewards program

* Award and redeem points or offers

* Personalize promotions and customer experiences

* Improve our marketing and operations

* Detect fraudulent or abusive activity

Participation in the rewards program is voluntary. Rewards, points, and promotional offers may be modified, suspended, or discontinued at any time.

3. How We Use Your Information

We may use your information to:

* Create and manage user accounts

* Process and fulfill orders

* Facilitate payments and deliveries

* Administer loyalty and rewards programs

* Provide customer service and support

* Communicate regarding orders, promotions, and updates

* Personalize your experience

* Improve our products, services, and operations

* Monitor and analyze usage trends

* Prevent fraud, abuse, and unauthorized activity

* Maintain security and system integrity

* Comply with legal obligations

* Enforce our policies and agreements

4. How We Share Information

We may share your information with trusted third parties when necessary to operate our business and provide Services, including:

* Payment processors

* Technology and hosting providers

* Delivery and logistics partners

* Analytics and marketing providers

* Customer support providers

* Government authorities or law enforcement when required by law

We may also disclose information:

* To protect our legal rights or property

* To investigate fraud or security issues

* In connection with a business transaction such as a merger, acquisition, or sale of assets

We do not sell or share your personal information.

5. Cookies and Tracking Technologies

We may use cookies, SDKs, pixels, and similar technologies to:

* Remember user preferences

* Maintain account sessions

* Analyze website and app traffic

* Improve performance and functionality

* Support marketing and advertising efforts

You can control cookie settings through your browser or device settings. Disabling cookies may affect certain features of the Services.

6. Data Security

We implement commercially reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, misuse, or alteration.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Users are encouraged to protect account credentials and notify us immediately of any unauthorized account activity.

7. Data Retention

We retain personal information only for as long as reasonably necessary to:

* Provide Services

* Complete transactions

* Maintain business and financial records

* Comply with legal obligations

* Resolve disputes

* Enforce agreements and policies

Retention periods may vary depending on the nature of the information and applicable legal requirements.

8. Your Privacy Choices and Rights